FAQ
Auracell Frequently Asked Questions (FAQ)
About Auracell
Q: What is Auracell?
A: Auracell is a luxury, science-driven skincare line developed by Ruqsana & Delniya K’Beauty Labs. Our formulas combine advanced biotechnology, including exosome-inspired actives, peptides, and growth-factor complexes, to deliver visible anti-aging and regenerative results.
Q: What makes Auracell different from other skincare brands?
A: Auracell is built around precision formulations that mimic the skin’s natural regeneration signals. Our hero ingredients—Lactobacillus Extracellular Vesicles, Oligopeptide-1, PDRN, and clinically proven peptides—work synergistically to boost collagen, smooth fine lines, and improve skin health long-term.
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Products & Ingredients
Q: Are your products safe for all skin types?
A: Yes. Auracell formulations are dermatologist-tested and designed to be safe for all skin types, including sensitive skin. Our products are free from parabens, sulfates, and harsh irritants.
Q: Do Auracell products contain real stem cells?
A: No, our products do not contain live stem cells. Instead, we use bio-mimetic compounds and extracellular vesicles that signal the skin to repair and regenerate naturally.
Q: Are your products vegan and cruelty-free?
A: Yes. All Auracell products are 100% cruelty-free and formulated without animal-derived ingredients.
Q: Where are Auracell products made?
A: Our products are manufactured in state-of-the-art facilities in Bangkok, Thailand, under strict international quality and safety standards.
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Usage & Results
Q: How long does it take to see results?
A: Most users notice an instant improvement in hydration and radiance after first use. Visible results for firmness, wrinkle reduction, and skin texture are typically observed within 4–6 weeks of consistent use.
Q: Can I use Auracell products with my existing skincare routine?
A: Yes. Auracell products are designed to complement other skincare products. For best results, apply Auracell serums and creams after cleansing and before heavier creams or sunscreen.
Q: Are Auracell products safe to use during pregnancy or breastfeeding?
A: While our ingredients are generally considered safe, we recommend consulting with your doctor before introducing any new skincare products during pregnancy or nursing.
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Orders & Shipping
Q: Where can I buy Auracell products?
A: Auracell products are available exclusively through our official online store at www.auracellskincare.com
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping times and fees may vary by destination.
Q: What is your return policy?
A: We offer a 30-day satisfaction guarantee. If you are not fully satisfied with your purchase, you may return it for a full refund (conditions apply).
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Support
Q: How can I contact Auracell for support or inquiries?
A: You can reach our customer care team at info@auracellskincare.com or through the contact form on our website. We typically respond within 24–48 hours.
Q: Do you offer professional or wholesale partnerships?
A: Yes. Please contact us for B2B and wholesale inquiries at info@auracellskincare.com.